FAQ

What does the product look like?

Matte Canvas Products

Our "Matte Canvas" products are quality canvas prints on cotton and polyester canvas composite. These canvases are stretched on a frame made with radial pine sourced from renewable forests. All canvases are ready to hang on a hook or a nail.

product front photo

 

What is the estimated delivery time for my order?

Once you place your order, it typically takes 3-4 business days for our manufacturing partners to produce the canvas.

Shipping to USA and Canada takes usually takes 2-5 days.

Shipping to Alaska, Hawaii, Puerto Rico and unincorporated territories of the United States can take additional 7 – 12 business days.

Shipping to all other regions, where available, takes 10-30 days. Please reach out using our contact form if you have questions regarding specific destination.

If you need your canvas print sooner, we offer express shipping options on some of the products. Please note that selecting express shipping only speeds up the delivery time and does not reduce the time needed for production.

 

How do returns work?

We replace the product if you received a damaged or defective products. Please see our refund policy: https://dreamonwall.com/policies/refund-policy
When you reach out to us regarding issues with your product, please include the order number and attach photographs demonstrating the issue to speed up the process.